Uriel Group

Commission Assurance & Operational Improvement for Independent Insurance Brokers.

Commission Recovery
  • Renewals paid at an outdated commission rate
  • Premium finance commission unreconciled against policy data
  • Clawbacks applied at incorrect rates or deducted more than once
  • Credits raised with insurers but never followed through to receipt
Operations & Transformation
  • Processes built on undocumented manual workarounds
  • Controls that exist on paper but are not consistently applied
  • System capability incorrectly configured or unused
  • Management information that does not give leadership a reliable picture

Uriel Group helps UK insurance brokers investigate potential commission discrepancies, strengthen financial controls, and improve operational processes. Greater accuracy and confidence in your numbers is the result.

Commission Recovery & Assurance

Recover the commission you are owed and safeguard future income.

01: Discovery

Quantify the leakage

Commission discrepancies can go unnoticed when broking system data is not compared against insurer statements. We extract your data, run that comparison, and produce a clear findings report. Where discrepancies exist, you see the picture before anything else starts.

  • Data pull from brokerage system
  • Insurer statement comparison
  • Findings report with assessment of discrepancies identified
02: Recovery

Build the claim file and settle

Raising discrepancies with insurers takes time and internal resource that most brokers do not have to spare. Where the diagnostic identifies a case worth pursuing, we build the claim file, submit it on your behalf under a Letter of Authority, and manage it through to resolution.

  • Line-by-line policy reconciliation
  • Claim file built per insurer
  • Submission and settlement follow-through
03: Prevention

Put a routine in place

Without a reconciliation process, leakage resumes as soon as the recovery exercise ends. We design a reconciliation routine built around your team and your system, document it clearly, and either hand it to your team or continue running it on a monthly retainer.

  • Reconciliation process design
  • Automation where applicable
  • Written procedures for your team
Fee transparency The diagnostic work (data extraction, statement comparison and findings report) carries a fixed fee scoped at the outset. Beyond that, no further payment is due unless a recovery is achieved. Recovery fees are calculated on the gross amount recovered, before any deductions, and are only payable on successful settlement. There are no hidden charges.
Contact us to discuss

Ongoing: Commission Assurance Retainer

Foundation

Monthly monitoring and reconciliation report within 10 working days of data arriving. Suited to smaller books with a focused insurer panel.

Professional

For brokers with a larger insurer or premium finance count. Same reporting cadence, scaled to match the additional complexity.

Enterprise

High-volume books where reconciliation workload is material. Full insurer and premium finance coverage. Quarterly strategy review.

Retainer fees are scoped to your book size and insurer mix. Contact us to discuss.

Is this right for your firm?

✓Directly authorised, not an appointed representative
✓Using a broking system with accessible commission records
✓With at least two years of trading history and commission data on record
✓Generating enough commission income that a few percent is worth finding
Operations & Transformation

Stronger controls and clearer processes for better outcomes.

Scope of Review

  • Process review: how work flows through your business, where handoffs break down and where manual workarounds have become the norm
  • Controls: whether financial and operational controls are in place, documented and working as intended
  • Operating procedures: whether your team has clear, consistent procedures and whether those procedures reflect how the business actually operates
  • Management reporting: whether your management information gives leadership a reliable picture of business performance, or whether gaps make oversight difficult
  • Systems: how your technology supports the business, including configuration, adoption and where capability is going unused
  • Change implementation: reviewing past change initiatives to understand what has embedded, what has not, and what needs to be re-addressed

Fees

Scoped to the size and complexity of your firm. You know the full cost before we start.

Operations ReviewCovers process, controls, management information, systems and change readiness
Founding client rate availableA small number of early engagements at a reduced rate. See About Us for details.
Implementation & ChangeScoped by area after the review. No upfront commitment.
Ongoing supportGovernance reviews, management information set-up and procedure updates
How We Work

Improvement that your team can own and sustain.

01: Understand

We start by building a clear picture of how your business actually operates, not how the procedures say it should. Through structured conversations, document review and observation we identify where processes, controls and reporting fall short of what good looks like.

02: Improve

We work with your team to design and implement practical changes: redesigned processes, clearer controls, better management information and the governance structures needed to keep them in place. Changes are explained and built with your people, not handed down to them.

03: Embed

We follow up to confirm that improvements have taken hold and that your team has the capability to maintain them. Where further support is needed (additional training, procedure updates or governance reviews), we identify it early and address it before it becomes a problem.

About Us

Uriel Group is founded by a professional with a background in project management, change management, governance and business transformation. The firm works exclusively with directly authorised UK insurance brokers, applying that operational experience to two areas where the sector has a practical need: investigating potential commission discrepancies and improving the way firms operate day to day.

The commission assurance work is built on structured data analysis and a methodical approach to claim preparation. Where discrepancies are identified between your records and insurer statements, we document them, build the case, and pursue recovery on your behalf where the evidence supports it. The emphasis throughout is on evidence and process, not assumption.

The operational improvement work follows the same discipline: understanding how your business actually functions, identifying where processes, controls and management information fall short, and working with your team to implement practical changes that hold. Improvement that your people understand and can own is improvement that lasts.

Uriel Group is not FCA regulated. Our work is analytical and operational: data extraction, statement reconciliation, discrepancy documentation and claim preparation. We do not provide regulated financial advice and do not act as an insurance intermediary. Brokers retain full control of their insurer relationships throughout.

Founding client places available. A small number of early engagements are being taken on at a reduced rate in exchange for an honest, anonymised case study. Get in touch to find out more.

Contact Us

Tell us what your commission statements look like.

An initial conversation helps us both understand whether our work is a good fit for your firm.

Email
Phone 07818 556828
Response time 1 working day
Location Essex / London. Supporting brokers nationwide.
Privacy, Security & Confidentiality

How we handle your information.

Confidentiality of your data

Any information you share with Uriel Group (including commission records, policy data, insurer statements, and internal documents) is held in strict confidence. It is used solely for the purpose of carrying out the agreed work and is not shared with any third party without your prior written consent. We do not use client data for marketing, benchmarking, or any purpose beyond the engagement in which it was provided.

Enquiry and contact data

When you submit an enquiry through this website, the information you provide (your name, brokerage name, email address and your message) is sent directly to us and used only to respond to your enquiry. It is not added to any marketing list, sold to any third party, or retained beyond the period reasonably necessary to manage your enquiry and any subsequent engagement. You can request deletion of your enquiry data at any time by emailing Enquiry@urielgroup.co.uk.

Data security

Client data is handled and stored securely. Documents and records shared for the purpose of a commission review or operational engagement are not retained in unprotected formats. Where data is transmitted electronically, we use secure methods and do not send sensitive commission or policy records via unencrypted email without client agreement on an alternative.

Data protection law

Uriel Group processes personal data in accordance with UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018. You have the right to access the personal data we hold about you, to request its correction or deletion, and to object to or restrict its processing. To exercise any of these rights, contact us at Enquiry@urielgroup.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data has been handled unlawfully.

Case studies and anonymisation

Uriel Group may, with your prior agreement, produce anonymised case studies based on engagement outcomes. No identifying information (including brokerage name, insurer names, premium volumes, or any data that could reasonably identify your firm) is included without your explicit written approval. Founding clients who agree to participate in a case study do so on terms agreed in writing before the engagement begins.

Questions

If you have any questions about how your data is handled, please contact us at Enquiry@urielgroup.co.uk.